General FAQ's See our FAQ Library for a complete listing of Questions and Answers. Can I purchase products directly from Essential Industries? What is your turnaround time for order shipments? What type of liability/insurance can I expect from Essential? Are the floor care products I purchase under Essential Brand slip-resistant? Can you accommodate special product and/or packaging needs? The EPA's Safer Detergents Stewardship Initiative is recognizing those who commit to reduce APEO's (Alkyl phenol ethoxylates) in their detergent formulations. What products of Essential are APEO-free?