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Finish
Powders When Burnished |
Most
Likely

Least
Likely |
Cause |
Solution |
| Improper
floor pad selection. |
Use
a soft, synthetic pad with soft finishes such as Eccothane
(#274), Spectacular "Plus"
(#239) and Silhoutette® (#281).
Use a more aggressive pad with hard finishes like Durabrite®
(#253), Pro-Brite™ (#290)
and Pureshine™ 25 (#216). |
| Floor
pad not cleaned and turned often enough. |
Be
sure to keep pads free of debris and replace them when worn. |
| Over-use
or misuse of restorer. |
Follow
label directions carefully on all restoration compounds. |
| Floor
not properly mopped and cleaned prior to burnishing. |
Always
thoroughly clean floor before burnishing. |
| Floor
machine underpowered misused or in need of repair. |
Properly
maintained equipment will produce best results. |
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| |
Back
To Troubleshooting Guide |
| |
Floor Lacks Shine When Burnished |
Most
Likely

Least
Likely |
Cause |
Solution |
| Improper
floor pad selection. |
Use
a soft, synthetic pad with soft finishes such as Eccothane
(#274), Spectacular "Plus"
(#239) and Silhoutette® (#281).
Use a more aggressive pad with hard finishes like Durabrite®
(#253), Pro-Brite™ (#290)
and Pureshine™ 25 (#216). |
| Over-use
or misuse of restorer. |
Follow
label directions carefully on all restoration compounds. |
| Floor
not designed for frequent high speed maintenance. |
Use
product designed for high speed maintenance. |
| Floor
pad not cleaned and turned often enough. |
Be
sure to keep pads free of debris and replace them when worn. |
| Insufficient
amount of finish applied to floor. |
Top
scrub finish using Citrus Scrub 'N Shine
(#525) and apply up to four coats of finish. |
| Floor
machine underpowered misused or in need of repair. |
Properly
maintained equipment will produce best results. |
| Floor
not properly mopped and cleaned prior to burnishing. |
Always
thoroughly clean floor before burnishing. |
| Unusually
rough, uneven substrate (floor). |
Top
scrub finish using Citrus Scrub 'N Shine
(#525) and apply up to four coats of finish. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish
Is Ghosting or Looks Hazy |
Most
Likely

Least
Likely |
Cause |
Solution |
| Moisture
standing on finish. |
Always
trail mop after auto-scrubbing. Do not let moisture stand
on floor. If ghosting will not disappear on its own, top scrub
finish using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. |
| Hot
water used to clean floor. |
Use
cold to warm water for cleaning. If ghosting will not disappear
on its own, top scrub finish using Citrus
Scrub 'N Shine (#525) and apply one or two coats of finish. |
| Over-use
or misuse of restorer. |
Follow
label directions carefully on all restoration compounds. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish Is Slippery |
Most
Likely

Least
Likely |
Cause |
Solution |
| Floor
is accidentally contaminated with food or another compound |
Promptly remove spills from floor. |
| Floor
is unknowingly contaminated with silicone-type cleaner. |
To
remove slickness, top scrub using CItrus
Scrub 'N Shine (#525). Note: A silicone or solvent-based
product such as furniture or stainless steel polish will create
a slippery floor, even in small concentrations. Use these
products with caution around finished floors. |
| Floor
is not dust mopped or cleaned enough. |
Top
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Note: Mop drag is a
good indication of this problem. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish Is Tacky |
Most
Likely

Least
Likely |
Cause |
Solution |
| Over-use
or misuse of restorer. |
Reduce
frequency of restoration. Follow label directions carefully
on restorers. |
| Hot
water used to clean floor. |
Use
cold to warm water for cleaning. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish Is Yellowing |
Most
Likely

Least
Likely |
Cause |
Solution |
| Over-use
or misuse of disinfectants. |
Be
sure to only use neutral disinfectants like Neutral
Germicidal Cleaner (#705) to clean finished floors. |
| Blacktop
parking lot recently recoated. |
Deep
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Note: Coal tar contamination
from freshly sealed parking lots can only be controlled through
extensive matting and proper cleaning. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish
Black Marks Excessively |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
not burnished frequently enough. |
Some
finishes work well with limited burnishing-others need almost
daily burnishing. |
| Improper
finish selected for intended floor maintenance program. |
Dri-brites
such as Durabrite® (#253), Pro-Brite™
(#290) and Pureshine™ 25 (#216)
are intended for low maintenance systems and offer good black
mark resistance. |
| Over-use
or misuse of restorer. |
Reduce
frequency of restoration. Follow label directions carefully
on restorers. |
| Hot
water used to clean floor. |
Use
cold to warm water for cleaning. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish
Graying, Picking Up Soil |
Most
Likely

Least
Likely |
Cause |
Solution |
| Over-use
or misuse of restorer. |
Reduce
frequency of restoration. Follow label directions carefully
on restorers. Deep scrub using Citrus
Scrub 'N Shine (#525) and apply one or two coats of finish. |
| Over-use
or misuse of disinfectants. |
Be
sure to only use neutral disinfectants like Neutral
Germicidal Cleaner (#705) to clean finished floors. |
| Hot
water used to clean floor. |
Use
cold to warm water for cleaning. Deep scrub using Citrus
Scrub 'N Shine (#525) and apply one or two coats of finish. |
| Blacktop
parking lot recently recoated. |
Deep
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Note: Coal tar contamination
from freshly sealed parking lots can only be controlled through
extensive matting and proper cleaning. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish
Worn Off In Traffic Lanes |
Most
Likely

Least
Likely |
Cause |
Solution |
| Insufficient
dust mopping. |
Removing
particulate soil (grit) through frequent dust mopping is critical
to extending finish life. Try deep scrubbing using Citrus
Scrub 'N Shine (#525) and apply one or two coats of finish.
If this doesn't fill in traffic area, stripping may be necessary. |
| Improper
or insufficient floor matting. |
Walk
off mats should be run perpendicular to the doorway so at
least 5-8 steps are taken on the matting. Trapping soil at
the door keeps it off the floor and greatly extends the life
of the finish. |
| Improper
finish. |
Hard
finishes abrade quicker from the floor. In areas of heavy
sand or infrequent dust mopping, a softer finish such as Eccothane
(#274) will perform best. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish
Has Taken On Alligator Skin Look |
Most
Likely

Least
Likely |
Cause |
Solution |
| Ice
melter contamination. |
Increase
length of matting at entranceways and cleaning frequency of
mats. Make sure to spot mop entranceways thoroughly when ice-melting
compound is being used and to change mop water frequently.
Use Blue Concentrate (#2085) in
place of Nu-Tral Cleaner (#507)
for more thorough cleaning. Minor damage can be repaired by
deep scrubbing using Citrus Scrub 'N
Shine (#525) and apply one or two coats of finish. Severe
damage will need to be stripped. |
| Chemical
contamination. |
Strong
chemicals such as bleach, phenols, acid and caustic can cause
alligatoring. Minor damage can be repaired by deep scrubbing
using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Severe damage will need
to be stripped. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish
Is Scratching Excessively |
Most
Likely

Least
Likely |
Cause |
Solution |
| Insufficient
dust mopping, grit not being removed from floor. |
Removing
particulate soil (grit) through frequent dust mopping is critical
to extending finish life. Top scrub and recoat to remove scratches. |
| Improper
or insufficient floor matting, grit not being trapped at entranceways. |
Walk
off mats should be run perpendicular to the doorway so at
least 5-8 steps are taken on the matting. Vacuum them frequently. |
| Improper
finish. |
Hard
finishes abrade quicker from the floor. In areas of heavy
sand or infrequent dust mopping, a softer finish such as Eccothane
(#274) will perform best. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish Build-Up |
| |
Cause |
Solution |
| Too
many coats applied in non or low traffic areas. |
Strip
floor. Be sure to keep finish off edges. Always deep scrub
well before recoating. |
|
| |
Back
To Troubleshooting Guide |
|
|