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Finish
Lacks Shine |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
recoated too quickly. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, try deep scrubbing using Citrus
Scrub 'N Shine (#525) and applying an additional thin
coat of finish. |
| Finish
applied too heavily. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, try deep scrubbing using Citrus
Scrub 'N Shine (#525) and applying an additional thin
coat of finish. |
| Insufficient
number of coats applied. |
Top
scrub finish using Citrus Scrub 'N Shine
(#525) and apply up to four coats of finish. Note: This
problem is ofter more evident on very porous floors such as
concrete or old asbestos tile. |
| Unusually
rough, uneven substrate (floor). |
Top
scrub finish using Citrus Scrub 'N Shine
(#525) and apply up to four coats of finish. |
| Finish
dried too quickly. |
Top
scrub finish using Citrus Scrub 'N Shine
(#525) and apply one or two coats of finish. Note: This
is common when a large volume of air is blown across finish. |
| Dirty
equipment or soiled floor. |
Always
use clean equipment and thoroughly rinse floor before applying
finish. |
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Finish Is Ghosted Or Blushed |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
recoated too quickly. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish. |
| Finish
applied too heavily. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish. |
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| |
Finish Is Tacky |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
did not dry (too humid). |
Allow
floor to dry completely before opening to traffic. Finishing
floors under very humid conditions ( >80%) is the main
reason floors remain tacky. If humidity is high, make sure
there is plenty of indirect air movement in the area that
is being refinished. |
| Finish
recoated too quickly. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one coat of finish. |
| Finish
applied too heavily. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one coat of finish. |
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| |
Finish Streaked |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
applied too thinly. |
Top scrub using Citrus Scrub 'N Shine
(#525) and apply one or two coats of finish. Be sure to
use finish at recommended coverage rate. |
| Finish
dried too quickly. |
Top
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Note: This problem is
common when a large volume of air is blown across finish. |
| Finish
recoated too quickly. |
Top
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Note: Mop drag is a
good indication of this problem. |
| Finish
applied too heavily. |
Top
scrub using Citrus Scrub 'N Shine (#525)
and apply an additional thin coat of finish. |
| Dirty
equipment or soiled floor. |
Always
use clean equipment and thoroughly rinse floor before applying
finish. |
|
| |
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To Troubleshooting Guide |
| |
Finish Black Marks Excessively |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
recoated too quickly. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, try deep scrubbing using Citrus
Scrub 'N Shine (#525) and applying an additional thin
coat of finish. |
| Finish
applied too heavily. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, try deep scrubbing using Citrus
Scrub 'N Shine (#525) and applying an additional thin
coat of finish. |
| Finish
not burnished frequently enough. |
Be
sure to match correct finish with maintenance program. A harder
finish may need to be used in areas of infrequent burnishing. |
| Finish
applied too thinly. |
Top
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. |
| Finish
has not fully cured. |
A softer
finish like Eccothane (#274) takes
longer to cure. Continue buffing. If this doesn't work after
one week, try deep scrubbing using Citrus
Scrub 'N Shine (#525) and applying an additional thin
coat of finish. |
| Dirty
equipment or soiled floor. |
Always
use clean equipment and thoroughly rinse floor before applying
finish. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish Graying, Picking Up Soil |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
recoated too quickly. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish. |
| Finish
applied too heavily. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish. |
| Dirty
equipment or soiled floor. |
Always
use clean equipment and thoroughly rinse floor before applying
finish. |
| Blacktop
parking lot recently recoated. |
Deep
scrub using Citrus Scrub 'N Shine (#525)
and apply one or two coats of finish. Note: Parking lot contamination
must be controlled through extensive matting and proper cleaning. |
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| |
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To Troubleshooting Guide |
| |
Finish Swirls When Burnished |
Most
Likely

Least
Likely |
Cause |
Solution |
| Finish
not dry or fully cured. |
A softer
finish like Eccothane (#274) takes
longer to cure. Continue buffing using
a soft pad until finish fully cures. |
| Improper
floor pad selection. |
Use
a soft, synthetic pad with a soft finish such as Eccothane
(#274).
Use a more aggressive pad with hard finishes like Durabrite®
(#253), Pro-Brite™ (#290)
and Pureshine™ 25 (#216). |
| Finish
recoated too quickly. |
Allow
floor to cure, continue buffing. If this doesn't work after
one week, top scrub using Citrus Scrub
'N Shine (#525) and apply one coat of finish. |
| Floor
pad not cleaned and turned enough. |
Be
sure to keep pads free of debris and replace when worn. |
| Floor
not properly dust mopped and cleaned prior to burnishing. |
Always
thoroughly clean floor before burnishing. |
| Floor
machine underpowered, misused or in need of repair. |
Properly
maintained equipment will produce best results. |
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| |
Back
To Troubleshooting Guide |
| |
Finish
Failed To Adhere To Floor |
Most
Likely

Least
Likely |
Cause |
Solution |
| Excessive
moisture in sub-floor. |
If
moisture can't be controlled below the floor, water-based
finishes will not adhere. |
| Standing
moisture left on finish. |
Standing
water will turn a finish milky and break its adhesion. |
| Flooring
won't accept finish. |
Stone
floor (such as marble) that was previously treated with acidic
compounds will not accept finish. |
| Dirty
equipment or soiled floor. |
Always
clean equipment and thoroughly rinse floor before applying
finish. |
|
| |
Back
To Troubleshooting Guide |
| |
Finish Is Foamy |
Most
Likely

Least
Likely |
Cause |
Solution |
| Excessive
use of mop wringer. |
Foam
is created by vigorously wringing finish from mop. It works
best to load mop with finish, then twirl and tamp into mop
wringer by hand. |
| Unlined
mop bucket that contains detergent residue. |
Make
sure to always line mop bucket with a plastic liner before
adding finish. |
| Careless
dumping of finish in bucket. |
Make
sure to slowly add finish to mop bucket to lessen foam. |
|
| |
Back
To Troubleshooting Guide |
| |
Furniture Sticks To Finish |
|
Most
Likely

Least
Likely
|
|
Cause
|
Solution
|
| Floor
not completely dry before furniture was replaced. |
Allow
floor to cure for one week. Carefully remove furniture by
hitting the legs near the floor in a firm, horizontal
direction. Top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish.
|
| Furniture
left in place while finish is being applied. |
Allow
floor to cure for one week. Carefully remove furniture by
hitting the legs near the floor in a firm, horizontal
direction. Top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish.
|
| High
humidity slows drying/curing process. |
Allow
floor to cure for one week. Carefully remove furniture by
hitting the legs near the floor in a firm, horizontal
direction. Top scrub using Citrus Scrub
'N Shine (#525) and apply one or two coats of finish.
|
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| |
Back
To Troubleshooting Guide |
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