Frequently Asked
Questions...


Does using a rinse additive such as Extraction Rinse (#2222) in conjunction with a pre-treatment such as Carpet Prespray (#321) work better than just cleaning with an extraction detergent?
Usually, it does. Here's why. By pre-spraying your entire work surface, you are able to vary application rates depending on soil load. This keeps chemical usage in line with soil levels and increases dwell time. Extraction Rinse then removes any residue left by detergent extraction.

I've got pet stains on various areas of my carpet. The odor is foul. What do you recommend to eliminate this problem?
Essential Industries has the perfect product for this application. It is called Odor-Digestant (#365). By keeping the pet stains "wet" with this product for a couple of days, it will actually digest the stain and odors through bacterial action. For really tough stains under the carpet backing you'll want to inject Odor-Digestant with a hypodermic needle onto the sub-flooring.

Does using Odor-Digestant (#365) without diluting it make it work better?
No. Diluting Odor Digestant with water before use is critical. Adding water dilutes out the inhibitor (which keeps the bacteria stable) and allows the bacteria to go to work and digest the odor.

I have spots of unknown origin all over my carpet. What product should I use to remove these spots?
If you do not know the origin of the spot, use Solvent Spotter (#1119) first. If this doesn't work, use All Purpose Spotter (#327) next. Between these two products, you should be able to remove over 95% of the spots you encounter.

I have heard that bonnet cleaning can actually be harmful to your carpet. Is this true?
There is some truth to this statement but it only applies when you misuse this procedure. Done properly, bonnet cleaning can fill an important role in your overall carpet maintenance program. For complete bonnet cleaning training, see Essential Industries' online Carpet Care Procedure Manual.

I have carpet that is extremely soiled and dull looking. What procedures do you recommend to give new life to the carpeting?
Your best bet, although there are no guarantees, is to use rotary cleaning in conjunction with extraction cleaning. The brushes on the rotary machine deep scrub the carpet while the extractor pulls soil and shampoo residue from the carpet. For complete rotary cleaning training, see Essential Industries' online Carpet Care Procedure Manual.