System 2000 Features

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Troubleshooting Guide

No Discharge

Excess Foaming in Discharge

CAUTION
Turn off water supply before servicing. Disconnect when not in use.

No Discharge

Most
Likely

Least
Likely

Cause	Solution
No water supply.	Open water supply.
Magnetic valve not functioning.	Install valve parts kit.
Eductor clogged.	Clean or replace.

Failure of Unit to Turn Off

Most
Likely

Least
Likely

Cause	Solution
Water valve parts dirty or defective.	Clean or replace with valve parts kit.
Magnet doesn't fully return.	Make sure magnet moves freely.
Push button stuck.	Replace tubing or put a clamp on it.

No Concentrate Draw

Most
Likely

Least
Likely

Cause	Solution
Metering tip or eductor has scale build-up.	Clean or replace.
Low water pressure.	Minimum 20 PSI (with water running) required to operate unit properly.
Discharge tube and/or flooding ring not in place.	Push tube firmly onto eductor discharge hose barb, or replace tube if flooding ring is gone.
Concentrate container empty.	Replace with full container.
Inlet hose barb not screwed into eductor tightly.	Tighten, but do not overtighten.
Clogged watr inlet strainer.	Disconnect inlet water line and clean strainer.
Air leak in chemical inlet tube.	Put clamp on tube or replace tube if brittle.

Excess Concentrate Draw

Cause	Solution
Metering tip not in place.	Press correct tip firmly into eductor hose barb on eductor.

Excess Foaming in Discharge

Cause	Solution
Air leak in chemical inlet tube assembly.	Replace tubing or put a clamp on it.