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Products | Equipment
| Technical Help | Sales
Support
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Troubleshooting Guide
DCS Wall Mount Unit
No Discharge
No Concentrate Draw
Heavy Foam in Discharge
Failure of Unit to Turn Off
CAUTION
Turn off
water supply before servicing. Disconnect when not in use.
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No Discharge
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Most
Likely
Least
Likely
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Cause
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Solution
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| No water supply |
Open water supply |
| Excessive
water pressure |
Install regulator if water pressure exceeds 85 psi |
| Clogged
water inlet strainer |
Disconnect inlet water line and clean strainer |
| Magnetic valve not functioning |
Install valve parts kit |
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No Concentrate
Draw |
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Most
Likely
Least
Likely
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Cause
|
Solution
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| Concentrate container empty |
Replace
with full container |
| Low water pressure |
Minimum 20 PSI (EU=25 PSI) with water running required
to operate unit properly |
| Discharge tube and/or flooding ring not in place |
Push tube firmly onto eductor discharge hose barb, or
replace tube if flooding ring is gone |
| Clogged water inlet strainer |
Disconnect inlet water line and clean strainer |
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Heavy Foam
in Discharge |
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Cause
|
Solution
|
| Excessive
water pressure |
Install
regulator if pressure (with water flowing) exceeds 85 PSI |
| Air leak in chemical inlet tube assemble |
Replace pick-up assembly with kit |
| Poor
vent seal (#9 on parts diagram) |
Replace vent seal |
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Failure
of Unit to Turn Off |
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Cause
|
Solution
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| Water valve parts dirty or defective |
Clean or replace with valve parts kit |
| Magnet doesn't fully return |
Make sure magnet moves freely |
| Excessive
water pressure |
Install
regulator if pressure (with water flowing) exceeds 85 PSI |
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